Troubleshooting

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Revision as of 18:14, 9 January 2013 (view source) Pwilliams (Talk | contribs) ← Older edit		Revision as of 18:19, 9 January 2013 (view source) Pwilliams (Talk | contribs) Newer edit →
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	**Check for typing errors.		**Check for typing errors.
	**Type the information again slowly		**Type the information again slowly
		+
		+	==== Power Issues ====
		+	Is the blue light glowing just below the Samsung label and above the silver bar? If not,
		+	*Make sure the power cable is pushed in snugly under the monitor and on the wall.
		+
		+
		+
		+
		+	2. Make sure the toggle switch is turned ON.
		+	3. Push the ON/OFF button under the silver bar gently to see if the blue light comes on.

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Revision as of 18:19, 9 January 2013

Login Problems

• Erase the previous username and start with a clean typing space.
• Make sure you do not have a space in front of the 1st letter of your username.
• Type the password slowly.
• “Failed to authenticate” - Type the password again
• “Bad username or password”
  • Check for typing errors.
  • Type the information again slowly

Power Issues

Is the blue light glowing just below the Samsung label and above the silver bar? If not,

• Make sure the power cable is pushed in snugly under the monitor and on the wall.

2. Make sure the toggle switch is turned ON. 3. Push the ON/OFF button under the silver bar gently to see if the blue light comes on.