Report a problem

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Here is where you can report a problem with your computer, Cisco telephone, projector, printer, Elmo, Qomo tablet, etc.
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===Online Help Request Form ===
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Please be prepared to include the following information:
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[http://www.lisd.org/helprequest/ Here] is where you can report a problem with your computer, Cisco telephone, projector, printer, Elmo, Qomo tablet, etc.
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=== Computer ===
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Please be prepared to include the following information about your computer:
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::Serial Number - If you can log in, right-click on My Computer>Properties>Computer Name. The Computer Name contains the serial number, for example: '''DH12345.lisd.org'''.
::Serial Number - If you can log in, right-click on My Computer>Properties>Computer Name. The Computer Name contains the serial number, for example: '''DH12345.lisd.org'''.
::Location of the equipment - include: Campus and room number
::Location of the equipment - include: Campus and room number
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::Brief description of problem
::Brief description of problem
::Description of troubleshooting you have done.
::Description of troubleshooting you have done.
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=== Call ===
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When all else fails, call the Help Desk: 903-446-2400.
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[[Main Page]]

Current revision as of 19:56, 11 September 2017

Online Help Request Form

Here is where you can report a problem with your computer, Cisco telephone, projector, printer, Elmo, Qomo tablet, etc. Please be prepared to include the following information about your computer:

Serial Number - If you can log in, right-click on My Computer>Properties>Computer Name. The Computer Name contains the serial number, for example: DH12345.lisd.org.
Location of the equipment - include: Campus and room number
Your name and LISD email address
Brief description of problem
Description of troubleshooting you have done.

Call

When all else fails, call the Help Desk: 903-446-2400.



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