Report a problem

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::Brief description of problem
::Brief description of problem
::Description of troubleshooting you have done.
::Description of troubleshooting you have done.
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=== Email the HelpDesk ===
 
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Another way is to send an email to help@lisd.org.  E-mail is a great option for a quick answer.  What is our mail server's name would be one example.  If your question gets technical and involved, the person helping you through e-mail will probably send you to our third option.
 
=== Call ===
=== Call ===
When all else fails, call the Help Desk: 903-446-2400.
When all else fails, call the Help Desk: 903-446-2400.
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[[Main Page]]

Current revision as of 19:56, 11 September 2017

Online Help Request Form

Here is where you can report a problem with your computer, Cisco telephone, projector, printer, Elmo, Qomo tablet, etc. Please be prepared to include the following information about your computer:

Serial Number - If you can log in, right-click on My Computer>Properties>Computer Name. The Computer Name contains the serial number, for example: DH12345.lisd.org.
Location of the equipment - include: Campus and room number
Your name and LISD email address
Brief description of problem
Description of troubleshooting you have done.

Call

When all else fails, call the Help Desk: 903-446-2400.



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