Troubleshooting

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Revision as of 18:13, 9 January 2013 by Pwilliams (Talk | contribs)
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Login Problems

  • Erase the previous username and start with a clean typing space.
  • Make sure you do not have a space in front of the 1st letter of your username.
  • Type the password slowly.
  • “Failed to authenticate” - Type the password again
  • “Bad username or password”
      • Check for typing errors.
      • Type the information again slowly
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